Modern dental care at fair prices and always the patient at the center of treatment — that is the recipe for success of AllDent. In addition to first-class dentistry and dentures from the in-house master laboratory, the patient-oriented service includes long opening hours including 24-hour emergency service, modern video consultations and convenient online appointment booking. Regardless of whether you have statutory or private insurance: At AllDent, top-trained dentists care about the well-being of their patients.
With this innovative concept, the founding team from Munich is in the fast lane: AllDent is now represented by over 900 employees at twelve locations in Germany! But those responsible always keep an eye out for improvements. A Facebook group provided a new impetus.
Patient admission: Always delayed
Because with the patient admission For a long time, the successful family-run company has relied on paper in a very traditional way. “We had constant delays with our medical history sheets,” says Henry Gene Go Siong from AllDent: “The entire process from filling out the forms to manually transferring data to our system was very complex and took a relatively long time,” says Henry, describing the patient admission. “From time to time, the patients' writing was also illegible.” The practice team hunts for missing information and sometimes transcription errors occur.
Henry is thus already summing up the biggest problem with paper patient records: It eats up an enormous amount of time in everyday practice and is prone to errors.
Growing piles of paper as far as the eye can see
In addition, new medical history sheets are piling up in practices for patients. “High material consumption was definitely another issue,” says Henry. And all so that these documents are destroyed in accordance with a certain storage obligation. A point that is particularly painful from an environmental point of view.
Does that sound familiar to you? Then try Nelly! Nelly digitizes almost all practice processes and thus also reduces your material consumption.
The reception specialist finds Nelly looking for modern software solutions
According to one Tomes GmbH study Doctors and medical professionals spend a third of their working time on analogous administrative tasks. Although digital processes can save an average of 50 percent of time per patient!
It is therefore high time to digitize local practices. In a Facebook group for innovative technologies, AllDents employees in the expansion team finally find a complementary solution for digitization in practice: There, a user recommends Nelly as a suitable tool. “We were there right away,” Henry remembers very well the day he found out about Nelly. “With Nelly, we were able to solve two of our problems directly: time-consuming patient admission and high paper consumption. ”
In just a few clicks: patient admission fast & easy
On the one hand, Nelly enables healthcare professionals to record patients digitally and legally in compliance with law. “Many patients today use their smartphones every day for a wide variety of activities. So why not also for their admission to a dental practice? “said Henry in an interview.
The process is extremely simple: patients use their smartphones to scan a QR code that links to digital documents. These are conveniently filled out in the Internet browser and sent back to the practice team with one click — no app is necessary!
Nelly simplifies patient admission and digitizes signatures
AllDent was particularly impressed by the fact that the reception team with Nelly was uncomplicated many documents such as clarification forms send to patients via SMS or email, which patients can easily sign with their smartphone.
Because with Nelly's software, in addition to documents, you can also many signatures and digitize payments in accordance with the law and with just one click. Data transmission is of course subject to the highest banking level security standards: All information is transmitted end-to-end in encrypted form. And AllDent has also left paper invoices sent by post behind.
The ability to completely digitize almost all bureaucratic processes in everyday practice is also well received by AllDent: “To keep it short and concise: With Nelly, everything is digitized! ”
Save paper instead of piles of paper
Speaking of paper invoices: In particular the previous high material consumption was able to significantly reduce AllDent with Nelly. “With Nelly, we are now saving everything we had to print out before.” Plus stamps, envelopes and printer cartridges. This not only protects the budget, but also the environment. With Nelly, medical practices save a total of approx.
- 90 minutes per day
- 80% of paper and printing costs
- 30% billing costs
Thanks to further streamlined processes, AllDent's reception teams are now investing significantly less time in daily bureaucratic tasks. “Many things went perfectly without Nelly, and now the work processes are even shorter and easier to handle,” says Henry about the new day-to-day practice with Nelly.
Contemporary everyday practice with Nelly
In times of electronic health records or the soon mandatory electronic treatment and cost plan (eHKP), digitization is continuing to find its way into German dental practices — anyone who doesn't get involved will probably lose touch sooner than later. Or to say it in Henry's words: “It is time for dentistry to make modern progress. With Nelly, some work processes are finally much faster and more convenient to handle. ”
Experience Nelly now and digitize your practice
From patient admission to payment transactions and beyond: With Nelly, almost all bureaucratic tasks can be managed holistically. This saves you and your reception team valuable time and money — and gives your patients more resources. See for yourself and try Nelly free of charge and without obligation!
The personal names used in this article always refer equally to all persons. Dual naming and alternate names are omitted in order to improve readability.
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