In this article, you'll read about
- Administrative processes as a hurdle in everyday practice
- Digital neurology implemented by Nelly
- Which work processes Galluswarte efficiently designs with Nelly
- Avoiding language barriers
- Digitalization received positively by all age groups
- From skepticism to enthusiasm
- Digitalization of medical practices as an efficiency boost
Cumbersome manual administrative processes, waste of paper and language barriers: Frankfurt neurologists Jugoslav Erceg and Dr. Oliver Mennicken did not want to open their practice in January 2023 with exactly these challenges. They therefore decided in advance to comprehensively digitize their neurology practice.
Today, the Neurology Galluswarte In Frankfurt am Main, patients not only receive a wide range of neurological examinations and therapies that are at the cutting edge of medical research, but also an efficient, uncomplicated visit to the practice. We show which problems practice was able to avoid as a result of digitization and how employees benefit from the modern practice concept.
Inefficient manual — administrative processes as a real hurdle in everyday practice
From EEG and EMG to ultrasound and acupuncture: Neurologie Galluswarte offers its patients the best possible treatment and care for neurological disorders. The team led by doctors Jugoslav Erceg and Dr. Oliver Mennicken attaches great importance to patients feeling that they are in good hands. In return, the entire practice always devotes a lot of time to every concern.
To make this possible, Erceg and Mennicken knew that they had to free themselves and their team from analog administrative tasks right from the start. Their own experience has shown them that scanning, typing and verifying patient data from documents such as anamnesis and treatment forms in particular takes a lot of time. The two neurologists were right: An average of four hours Doctors and medical professionals (MFA) need documentation every day.
A digital neurology — implemented holistically by Nelly
When Galluswarte came across Nelly on Instagram during practice planning, the owners were quickly convinced, as Erceg explains:
“Oliver [Mennicken] and I are always open to digital technologies, so that we were immediately on fire for the holistic digitization of our neurological practice.”
The neurologists then went on to find out more and quickly decided to use Nelly in their practice. Because: Nelly is an expert in digitizing medical practices. With Nelly, patient information can be obtained efficiently, in a timely and resource-saving manner — without any hardware.
Digitalization of neurology practice — Which workflows Galluswarte efficiently designs with Nelly
With the digitization of their neurological practice, Erceg and Mennicken wanted to start where the shoe is usually particularly tight: the patient admission. Medical assistant Johanna Hess, who worked with analog processes at her previous employer, puts it in a nutshell:
“Data transmission for anamnesis is simply super time-consuming. In particular, the continuous scanning of documents and typing out patient information takes a lot of time. ”
At Neurology Galluswarte, things were different from the start. By digitizing the specialist practice, the completed medical history form automatically ends up in the practice management system via an interface and thus directly in the correct patient record — no more scanning, no more typing and no more checking. That was a decisive reason why Johanna Hess chose to join Erceg and Mennicken's team.
No piles of paper, lower printing costs
However, being digital in neurology doesn't end with a digital medical history sheet. Nelly digitized all document processes at Neurology Galluswarte. For example, the practice has digital information sheets, data protection documents, cost estimates and invoices.
In practice, it looks like this: The Galluswarte team sends all documents digitally to their patients. The documents can not only be filled out via smartphone, but Many of them are also digitally signed. Patients then send them back to the practice and thus directly to the neurology practice management system.
Digitalization of medical practices prevents language barriers
Neurologie Galluswarte not only has German patients, but also many international patients. This means that medical history sheets, data protection declarations and clarification forms must always be available in multiple languages. Practice owners were also able to prevent this barrier by digitizing their neurology. Patients simply select their native language for digital documents. The practice staff does not have any translation problems either. Because: Nelly automatically translates the information provided by patients into German.
Digitalization of neurology practice: Positively received by all age groups
Experience with digital neurology is well received by all age groups. Younger patients pick up their smartphones directly and scan the QR code set up at reception. They carry out the digital anamnesis themselves — an app or special hardware is not required, because patients can simply enter their data in the browser on their own mobile phone.
Elderly patients are also affected by the digital patient recording enthralled. Since the corona pandemic, many of them have become accustomed to using QR codes. A few elderly patients require a brief referral. But then they quickly understood the process.
Should someone not have a smartphone (with them), the neurology practice remains flexible. In such a case, she will hand over anamnesis or treatment sheets in paper form.
Digitalization of Neurology Practice: From Skepticism to Enthusiasm
The practice, which was based on the premises before Neurologie Galluswarte, had worked exclusively analogously. The acquired employees were therefore rather skeptical about digitization, let practice co-owner Erceg know:
“In practice before, everything was on paper and nothing was digital. For employees, the digitization of neurology practice therefore sounded like a change that means more work. But after Nelly had digitized the processes, everyone was thrilled. ”
Today, the team appreciates the simplicity of all processes and the time saved that they can use to care for patients.
Digitalization of practice as an efficiency boost
Digital solutions in medical practices eliminate mountains of paper, save costs, relieve specialists and make it easier for patients to visit the practice. Nelly is the first company in Europe to holistically digitalize medical practices. To do this, it integrates innovative software into existing practice management programs. Nelly's experience so far shows that medical practices save on average
- 90 minutes a day
- 80 percent of paper and printing costs, and
- 30 percent billing costs.
Now you too can create a digital workflow in your practice. Wir advise you without obligation and free of charge to your individual case!
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