Don't be afraid of a pediatric dentist
Die Bogenhausen Paediatric Dental Practice combines a dental practice with orthodontics. This is convenient for parents because they can three different treatments in one appointment arrange: professional teeth cleaning, dental examination and orthodontic treatment.
example: If the arch of fixed braces is to be replaced, professional teeth cleaning can be carried out before the new arch is inserted. Here, dental and orthodontic treatment go hand in hand.
To ensure that young patients feel safe every step of the way, the operators of the Munich pediatric dental practice attach particular importance to smooth processes. The practice staff takes a lot of time to create a feel-good atmosphere for children and adolescents and patiently addresses their fears and concerns. In this way, a trusting relationship is established right from the start.
The pain points of practice
In order to be able to offer child-friendly treatment, the team primarily needs time. Factors such as administration must be perfectly regulated so as not to place excessive demands on practice staff. Until now, it hasn't always been easy. In particular, there was a lot of Optimization potential:
- Prolonged admission of new patients
- Legibility of handwritten medical history sheets
- Expensive scanning of documents
Until the data from the patient admission has been entered into the practice software and was available in the treatment room, it is sometimes A lot of time has passed. Doctors in pediatric dentists see digitization as an opportunity to make processes faster and easier — from reception to treatment rooms.
Digitalization of pediatric dental practice with Nelly
“Nelly is an incredible relief for us.” — Vanessa Forster, reception, pediatric dental practice Bogenhausen
Thanks to Nelly, the Bogenhausen pediatric dental practice is now saving a lot of time in administration. This is primarily due to digital patient recording, which addresses all pain points of Munich practice and provides the following benefits:
- No more scanning forms
- All data is directly available digitally
- Easy data transfer
- Paper consumption and minimizes printing costs
Thanks to the interface, the documents are directly in the Practice management software saved and are immediately available in the treatment room. It is therefore no longer necessary to wait until the forms have been scanned.
The special advantage in the waiting room
But Nelly does not only provide relief for practice staff. Patients are also benefiting from digitization. When entering the practice, parents can now simply Scan QR code at reception and then fill out the medical history form conveniently on your smartphone. It is no problem to interrupt the filling process — this means that parents can play with their children on the side at any time.
“The parents react extremely positively.” — Vanessa Forster, reception, pediatric dental practice Bogenhausen
Tapping and clicking on the screen is easier than filling it out by hand a sheet of paper. Patients no longer have to make sure that the paper doesn't crumple or the pen fall off. The practice staff, in turn, saves themselves the hassle of typing.
Alternatively, the Medical history sheet for the dentist Can also be filled out at home, as a corresponding link is linked to the appointment confirmation. This means that the visit to the pediatric dentist can be completely stress-free.
Further range of functions
Nelly also offers a whole range of other functions for digitizing medical practices, but also for generally making everyday practice easier. :
- Digital recording of patient data: Completed both on site and at home, the digital anamnesis is convenient to use.
- Personalized information forms: Pay attention Information forms During the conversation with the patient individually and have the document signed with a click.
- Patient portal: Parents get GDPR-compliant access to documents and invoices by logging into the patient portal. The telephone number is sufficient for this.
- Digital billing options: Take advantage of cost estimates, installment payments and easy payment via the patient portal.
- Card payment terminal: The Nelly card payment terminal can be integrated directly into your practice management system, which automatically transfers amounts to be debited.
- Credit check: On request, Nelly can patient admission check the parents' creditworthiness.
- Purchase of receivables: It is also possible to purchase receivables. They receive an immediate amount of money, while the buyer assumes the risk and responsibility for collecting the receivables.
Ease of use
The key requirement for implementing a new tool is user-friendly operation. After all, the software should aim to increase efficiency without causing frustration. One intuitive user interface and smooth integration Existing processes are of central importance here. “Nelly is very easy to use,” says Vanessa Forster from the Bogenhausen pediatric dental practice.
To understand Nelly, no complex training necessary — this is shown by the use in many medical practices throughout Germany. And after a one-time introduction, the team at the pediatric dental practice in Bogenhausen was also able to operate Nelly's most important functions independently.
More time for the essentials thanks to more efficient processes
Die Success story of the pediatric dental practice Bogenhausen clearly shows how digitization can improve patient care with Nelly. Through more efficient processes, the practice team gains more time for the essentials — caring for young patients.
Digital data management also allows a higher level of automation be achieved. Tedious tasks such as scanning forms and manual data transfer are no longer necessary. This creates a modern working environment and thus also increases the satisfaction of medical professionals.
Visiting the dentist with their offspring has also become less stressful for parents, as they can fill out their children's medical history from home and can concentrate better on their offspring in the waiting room. The focus is on holistic care, transparent communication and a child-friendly practical experience, supported by Nelly's digital solutions.
Digitize practice now
Would you also like to take advantage of the benefits of digitization for your practice and gain more time for the essentials? Nelly is available to you as a comprehensive solution that not only optimizes administrative processes but also creates a patient-friendly atmosphere. Contact us today and discover How Nelly can lead your practice into the future.
The personal names used in this article always refer equally to all persons. Dual naming and alternate names are omitted in order to improve readability.
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